FreshGlow offers innovative hair and skin care products, including the HairGlide Pro™, a cordless mini electric straightening brush.

2. How can I contact FreshGlow?

You can contact us via our email info@freshglowpro.com for any queries or assistance.

3. Where can I buy FreshGlow products?

You can purchase our products directly from our official website freshglowpro.com.

4. Do you offer international shipping?

Yes, we ship worldwide.

5. How can I stay informed about FreshGlow news and offers?

Subscribe to our newsletter to receive the latest news and exclusive offers directly to your email or join our WhatsApp channel.

1. Do you offer free shipping?

Yes, we offer free shipping worldwide. However, if you select the cash on delivery option, the shipping costs will be borne by the customer.

2. How long does it take for my order to arrive?

Standard delivery time is 5-7 business days. You will receive a tracking number so you can track your order at all times.

3. Can I track my order?

Yes, once your order has been shipped, we will send you an email with the tracking number and a link to track your package.

4. What happens if I am not at home when my order arrives?

If you are not home when delivery is made, the carrier will leave a notice with instructions to reschedule delivery or pick up the package at a nearby location.

We accept returns within 30 calendar days of receiving the product, provided it is in its original condition, unused and in its original packaging. Sale items are not eligible for returns.

2. How do I initiate a return?

To initiate a return, please contact our customer service team at info@freshglowpro.com to obtain a Return Merchandise Authorization (RMA) number. Package the product securely and ship it to the address provided along with the RMA number.

3. Who is responsible for the return shipping costs?

The customer is responsible for covering the shipping costs for returning the item. These costs are non-refundable.

4. How will I receive my refund?

Once we receive and review your return, we will send you an email to let you know if your refund has been approved. If approved, your refund will be processed and automatically applied to your original method of payment within a few days.

5. Can I exchange a defective item?

Yes, if you need to exchange a defective or damaged item, please contact us at info@freshglowpro.com for instructions.

1. What are the terms and conditions of use of the website?

By using our website, you agree to abide by our terms and conditions, which include proper use of content, respect for intellectual property, and compliance with applicable laws.

2. Can the terms and conditions change?

Yes, FreshGlow reserves the right to modify the terms and conditions at any time. We recommend that you review this section periodically to stay informed of any changes.

3. How can I obtain more information about the privacy policy and legal notice?

You can read our full privacy policy and legal notice on our website to understand how we handle your personal information and the legal terms of using the site.